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Important Utility Billing Information

Important Utility Billing Information
Posted on 01/08/2021

As you may have noticed, your utility bills have changed from postcard format to a trifold format! In addition to those changes, there are other differences, which are outlined in the attached graphic.

If you were signed up for automatic payments through checking or savings (Direct Pay), please note this service is still active, your bill will read “AUTO DRAFT – DO NOT PAY” on the top right corner.  You may notice on your statement the wording may appear slightly different as we are using a different financial institution but will still draft on the due date.

Additionally, a return envelope is not included as we keep down costs and encourage signing up for Direct Payment & utilizing the new online billing software, which will be available in the next few months, and we will provide instruction with your bill when available.




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